Deadline of this Job: 30 November 2022
JOB DETAILS:Job Description
• Assist the project team in preparing client roll out plan.
• Regular follow up to ensure training needs are assessed and met
• Assist Customers during the pilot process from start to end of transaction.
• Ensure all requests are sent to Back office for processing and inform customer about processing time
• Give timely feedback on deployment progress and station staff training
• identify training needs and familiarize station staff with new castle EPTs and their interface
• Run demos for onsite and offsite trainings for Customer Attendants, Supervisors, Dealers (pilot and live)
• Assist CSEs in carrying out on site trainings for Myfuel+ and develop commissioning checklist.
• Identify dealer training needs and formally communicate on impact of change in transaction process on dealers.
• Conduct basic on-site training for dealer on internet basic information provided by project team, TFTS
• Report any gaps between current (Tom card) and Myfuel+ customer journey and report to the project team accordingly.
• Identify changes in extranet and card application process and train existing clients.
• Ensure all requests are sent to Back office for processing and inform customer about processing time
• Send forms for blocked card requests or change in parameters by email
Candidate profile
• Minimum qualification of a Bachelors’ degree in Information Technology, Business Computing and Computer Science
• Data collection and management skills
• At least one year of working experience in a fast-paced environment
• Interest in information/ database systems
• High levels of integrity, ability to work independently and in a team.
• Effective communication skills.
• Willing to travel within the country when need arises.
Deadline of this Job: 28 November 2022
Salary Scale: M6.1
No of Posts : 01
Serial. No.: EXT AD 25/3/2022
Responsible to: Deputy University Secretary
Responsible for: Administrative Officer/ General Administration
PURPOSE OF THE JOB
• To support the coordination and supervise the provision of efficient and reliable administrative support services to the University.
DUTIES AND RESPONSIBILITIES
• Interprets and provides guidance in the implementation of University administrative policies, regulations and procedures.
• Assists the Deputy University Secretary/ Administration and Council Affairs; in managing protocol affairs of visiting dignitaries or guests to the University.
• Takes, prepares and circulates minutes of management meetings as assigned.
• Monitors and evaluates the performance of service providers for outsourced administrative services to the University.
• Manages travel arrangements for senior staff of the University.
• Coordinates the procurement, provision, proper use and maintenance of common user facilities and services.
• Participates in the organization of university events and ceremonies.
• Supervises support staff deployed to Finance and Administration.
• Prepares speeches as assigned.
PERSON SPECIFICATIONS
• Should have a Masters in Either Public Policy and Administration; Business Administration; Law or Development Studies.
• Should possess Administrative Officer’s Law Course Certificate
• Should have at least five (5) years’ experience in administration from a reputable institution, two (2) of which should have been at a supervisory level.
• Should be a person of high integrity
• Should have good leadership, interpersonal, negotiation and communication skills.
• Should be computer literate.
