Customer Support & Experience job at Kanzu Finance
Website :
94 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Customer Support & Experience

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Kanzu Finance

Deadline of this Job:
Friday, March 07 2025 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Tuesday, February 25 2025, Base Salary: Not Disclosed

Similar Jobs in Uganda
Learn more about Kanzu Finance
Kanzu Finance jobs in Uganda

JOB DETAILS:
Role Overview:
Want to create a website? Read more

• Responsible for providing customer support across multiple channels.
• Combines direct customer service, merchant support, and technical administrative assistance.

Skills Needed:
• Strong problem-solving and communication skills
• Excellent organizational skills to prioritize multiple customer queries and meet response deadlines
• Basic understanding of financial and technology terms is a plus
• Ability to use and troubleshoot basic software tools
• Commitment to providing a positive customer experience and exceeding expectations

Duties and Responsibilities:
• Customer Onboarding & Training
• Customer Support & Issue Resolution
• Customer Relationship Management
• Proactive Customer Engagement
• Data Analysis & Performance Tracking
• Documentation & Process Improvement


Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: Friday, March 07 2025
Duty Station: Kampala
Posted: 25-02-2025
No of Jobs: 1
Start Publishing: 25-02-2025
Stop Publishing (Put date of 2030): 25-02-2077
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.