Summary
Date Posted: Friday, June 26, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
PostBank Uganda Ltd (PBU), is a 100% Government owned Bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. PostBank’s strategic direction is to be the financial institution of choice for the mass market with specific emphasis on players in the micro, small and medium size enterprises (MSME’s), and also along the agriculture value chain. The Bank is growing and expanding its operations, hence creating job opportunities for qualified persons to fill the position below.
POSITION DESCRIPTION
Job Title: Head of Business Technology & Change Management
Reports To: COO/ED
SUPERVISES:
Direct :
• Manager Research & Innovation
• Manager Development & Digitization
• Manager Projects
• Manager Cultural Change & Benefit Realization
INTERACTS/INTERFACES WITH:
Internal:
• Senior Management Team (SMT)
• ICT Security Manager
• Head ICT
• Operations Teams
• Internal Audit
• Business
External:
• Vendors & Suppliers
• Regulators
• Statutory bodies
• Pear Industry players like United Bankers Association (UBA)
JOB PURPOSE
The purpose of this job is to lead the transformation agenda of PostBank towards a modern digitised bank. The role holder will therefore be accountable for leading the banks innovation process and leading the development of new and optimising of existing information systems and technologies that will drive service delivery to PostBank’s customers.
• Work with the COO/ED and appropriate business and operational functions on developing the Bank’s Business Technology (BT) strategy and plan, ensuring that it aligns with and supports the banks strategic and operational plan.
• Lead the project management and implementation of major change initiatives by coordinating the responsible departments to ensure smooth implementation
• Be the centre of expertise for innovation, development and implementation activities in all domains of the bank (client facing, Digital Strategy, Operations, Regulatory Implementations)
• Continuously review processes, driven by Lean and Agile ways of working to ensure that all bank processes are optimised, initiating changes to enhance innovation and commercial drive
• Coordinate and control all projects related to selection, acquisition, development and installation
of major information and operations systems for the bank. Provide advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Evaluate systems to measure their success .

JOB PURPOSE
• The purpose of this job is to support the key business functions to develop and implement the banks product and service marketing strategies and to support the CEO in developing and implementing the bank’s corporate communications and all public relations activities.
• The job holder shall also be accountable for developing plans and activities that support the development of the banks brand and external market perception, including supporting the CEO in developing and delivering a robust CSR strategy that is consistent with the banks market positioning and stakeholder expectations.
• Responsibilities /Key Deliverables (list the key activities the job holder is expected to execute or conduct on a recurring basis during the life time of the position):
• Work with and guide the key business functions in developing appropriate product and service marketing strategies to ensure effective reach to the target customers.
• Provide strategic direction towards strengthening the Bank’s reputation and relationships with key stake holders, including regulators and the media.
• Under close guidance/delegation from the CEO, represent the Bank at a senior level for external public events where necessary including industry engagements.
• Cra strategies for all Marketing teams, including Digital, Advertising, Communications, Creative, PR & Sustainability.
• Accountable for managing external reputation and brand positioning of PostBank
• Lead and maintain best practice standards in Corporate Relations/ Affairs consistent with PostBank’s strategy and values
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
• Carry out field and desk research on Bank products, services, market, image and any other area as may be required.
• Monitor public opinion about Bank products and Image
• Guide internal communication including updating the intranet and other regular internal communications channels
• Oversee all people management matters within the function. This includes the development of teams and individuals so as to enhance performance and potential as well as ensuring effective supervision of their day to day performance Financial Responsibility (Describe any responsibilities the job holder may have for managing budgets or financial expenditures):
• Responsible for the Marketing & Communications Budget

Job Skills: Not Specified

PERSON SPECIFICATION
EDUCATION & TRAINING
• A Business degree in Marketing Communication, Commerce, Business Administration, Economics, management or any relevant field.
• Professional Marketing qualification like CIM is essential
• Relevant Practical training in Brand enhancement, Corporate Communications, PR & Sustainability in the financial services sector is essential.
• Possession of a Certified banking qualification or master's degree in a relevant field would be an added advantage.
Skills & Experience
• A minimum of 7 years’ experience, 4 of which must have been in Corporate
Communications, in a senior management role.
• Must have good creative, verbal and written communication skills with good organizational and administrative skills
• Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think strategically and logically.
• Ability to translate strategy into achievable performance objectives
• Must have good negotiation, persuading and selling skills
• Has business acumen
• Sound knowledge of general banking law and practices
• Good knowledge of best practices in Marketing in the banking industry.
• Ability to manage multiple projects at a time.
BUSINESS BEHAVIOURS
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Takes clear accountability, and focuses on delivery of broader corporate goals.
• Ability to take decisions and progress towards goals in conditions of uncertainty. .
• Ability to demonstrate positive image and role model Postbank’s values and leadership behaviors. .
• Must be a person of impeccable integrity. .
Send your resume and certified copies of you

Job Education:  A Business degree in Marketing Communication, Commerce, Business Administration, Economics, management or any relevant field

Job Experience: A minimum of 7 years’

Work Hours: 8

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Job application procedure
Send your resume and certified copies of your academic documents to hr@postbank.co.ug  before 10th July 2020.

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