Manager, IT Risk (Re-advertised)
Reports To: Chief Risk Officer

Job Purpose
• Provide an independent assurance to management, that established controls in respect to IT systems are operating as intended to ensure compliance with regulations and established Bank policies and procedures.
• Drive Second Line of IT Assurance activities within the bank to ensure that businesses and support functions have deployed and are executing all necessary key controls in a manner which is consistent with Bank standards.
• Ensure that the monthly Management Risk Committee process is e¬ective in the identification, assessment, mitigation, and monitoring of bank Information technology and Cyber risks.

Key Duties And Responsibilities
• Conduct Information System risk assessments for new and existing systems, applications, and programs to ensure compliance with the bank’s security policies, regulatory requirements, and adherence to best practices to identify weaknesses or security exposures and prescribe solutions to mitigate the risks related to those weaknesses and exposures.
• Perform periodic and surprise security assessments of areas such as operating systems, database management systems, firewalls, intrusion detection systems, and web-based applications.
• Identifying and evaluating business technology risks and internal controls which mitigate risks, and related opportunities for internal control improvement and propose risk treatment plans.
• Providing guidance over the general activities and concerns of the organization’s information technology function including governance, policy, control design, general operational e¬ectiveness, and internal controls.
• Liaise and coordinate with respective IT Risk champions, review IT risk and control self-assessments.
• Maintain and follow up / track for closure all IT findings arising out of Risk, Internal Audit, External Audit and BOU reviews.
• Monitoring and tracking IT risk events and following up associated actions plans to closure.
• Work with control owners to ensure control accuracy and remediate any issues related to control exceptions.
• Maintain a forward-looking IT risk profile of the bank that captures the major risks, ensuring that risks that might impact multiple businesses and/or support functions are captured, and actions initiated to mitigate and control risks leading to a reduction in operational losses.
• Ensure that staff are adequately trained in IT Risk Management, policies, and procedures.
• Ensure that controls and checks associated with IT Risk Management deployment are in place and are effective.
• Perform annual Quality Assurance Reviews of IT related Policies, Processes, and procedure manuals.
• Oversight the Disaster Recovery Governance framework and Implementation.
• Support in the review of IT Risk Control Self Assessments (RCSAs) & Key Risk Indicators Support in elements of IT Investigations.
• Conduct IT Project Risk Assessments as and when required.

Qualifications, Experience And Competencies Required
• A Bachelor’s degree in Information Systems Technology, Computer Science, or Engineering, or equivalent experience required.
• Must Possess at least one of the following certifications: Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), or other related certification.
• A professional qualification in CPA or ACCA or a Master’s degree in a related field is an added advantage.
• A minimum of 5 years Banking experience, 3 of which should be in a Supervisory / managerial position in IT Audit or IT Risk management.
• Must have critical thinking, analytical, attention to detail and problem-solving skills to quickly stop threats of significance to the institution.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Takes clear accountability and focuses on delivery of broader corporate goals. Ability to take decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• Must be a person of impeccable integrity.

Supervisor Operational Excellence
Reports To: Head Of Operations & Service

Job Role
Responsible for the implementation of process improvement initiatives to enhance operational efficiency, service delivery and to create a continuous improvement culture within the department. The role holder will be responsible for assessing Internal Controls, advising on their adequacy and driving the development of processes aimed at a robust control governance framework as well as compliance to internal and external requirements.

Key Duties And Responsibilities
• Monitor the performance of controls in all processes using tools such as Key Control Self Assessments/Key Risk Indicators, incident reports and ensure that escalations are made where necessary to manage risks in a timely manner.
• Identify inadequacies in processes and controls and support the teams in reviews and enhancements.
• Track remedial actions from internal audits, regulatory reviews, investigations, and other such assurance reviews.
• Engaging key stakeholders to enhance/improve the risk and control culture across the network through effective engagement and support to Business teams.
• Check to confirm that significant risks are identified and escalated through the appropriate Control Governance channels in a timely manner.
• Oversee the end-to-end health of the control environment for all units under operations & service.
• Partner with the managers in Operations & Service to create effective design, analysis and remediation of control measures.
• Eff¬ective interaction with all Unit managers within the Operations & Service department ensuring they are kept informed of key risks and issues and provided with all relevant details.
• Identify process gaps and system failures and report with recommendations to the head of operations & Service.
• Ensure that formal root cause analysis for control failures is conducted across the bank and appropriate remedial actions are identified and implemented.
• Ensure that appropriate training initiatives towards improvement of the control environment are planned and executed as required.
• Present routine monitoring and control review reports to process owners and ensure their understanding and commitment to the report and agreed action plans.
• Timely provision of routine dashboards as per determined frequency, monthly and quarterly reports on activities and the state of the control environment in the department.

Qualifications, Experience And Competencies Required
• A minimum of a Bachelor’s degree in Finance, Commerce, Business Administration, Economics, Statistics, or any related field.
• Professional certification/qualification in Risk Management/ Audit will be an added advantage.
• Knowledge of applicable business processes and operations of financial institutions.
• A minimum of 5 years experience, 3 of which should be in Operations, Risk or Audit department.
• Knowledge of Risk Management processes (e.g., methods for assessing and mitigating risk).
• Knowledge of laws, regulations, policies, and ethics as they relate to Banking.
• Excellent collaboration and communication skills.
• Problem Solving. Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.

Manager E- Wallet Operations
Reports To: Head Of Operations & Service

Job Role
The role holder will be responsible for implementing approved PBU wallet operations processes including onboarding, settlements, support services to agents and internal teams while ensuring efficient and effective delivery of services. The role is charged with operational excellence to ensure superior end to end customer experience.

Key Duties And Responsibilities
• Adherence to all set service level agreements (SLAs). Develop, manage, and improve operational processes for the PBU E-Wallet Operations.
• Work directly with the business teams to identify operational pain points and provide workable solutions.
• Ensure high levels of quality and customer experience through designing efficient support processes and procedures. Identify opportunities for process automation and optimization.
• Develop an E-Wallet training plan to enhance staff¬ knowledge of the product. Provide oversight of E-Wallet Operations teams and act as a point of escalation for the team and its stakeholders.
• Ensure timely and accurate processing of transactions for the E-Wallet operations.
• Ensure that key stakeholders are kept up to date on key issues and resolution plans and overall progress on E-Wallet operations initiatives.
• Support the head of operations & Service on solving pain points, issues and risk resolutions arising from BAU activities relating to E-Wallet operations.
• Minimize operational losses and audit failures by taking proactive measures to respond to matters arising and identify and manage forward looking risks within the E-Wallet operations.
• Investigate and clear queries in a timely manner, provide update and escalations of queries internally and externally.
• Identifying process gaps and implement process Improvements for all PBU-E-Wallet products and services whilst minimizing risk.
• Identifying, monitoring, and reporting suspicious activity in line with the AML/CFT, KYC programs and the PBU wallet policies / regulatory framework.
• Develop staff through training, mentoring and identification of their needs.
• Manage, train, and develop direct reporting sta¬ as well as fostering a team approach by actively building strong working relationships within the unit as well as identification of training needs.

Qualifications, Experience And Competencies Required
• A Bachelors degree in Finance, Commerce, Business Administration, Economics, Statistics, or any related field. Relevant practical training in Operations Management.
• A minimum of 5 years of experience, 3 of which must have been in a supervisory role in Banking Operations or Mobile Money Operations.
• Knowledge and experience in modern Digital Banking or Mobile Money operations practices to provide guidance on quality improvements and business changes.
• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Possess good awareness of operational risk and sensitive to operational irregularity.

 Financial Control Accountant
Reports To: Manager Financial Reporting

Job Purpose
• To ensure the overall integrity & accuracy of the general ledger & preparation of Financial & Management reports.
• Assistant the Manager Financial Reporting in the fi¬nancial reporting function.
• Ensure adherence to IFRS & PBU policy in any matter of ¬financial reporting.

Key Duties And Responsibilities
• Custodian of the general ledger, chart of accounts & the repository for all Financial & management information for the Bank.
• Monitoring all balance sheet & income statement account movements and ensuring that they reflect the correct balances and all relevant account reconciliations are performed and corrective actions taken.
• Maintain collection of Asset and Liability listings for audit purposes.
• Preparation of monthly general ledger reconciliations.
• Reconciliation of suspense accounts to ensure that they are cleared daily. Posting of journals in the System.
• Preparation of requisite schedules for the annual audit.
• Ensure maintenance of and adherence to PBU accounting policies & Procedures.
• Handling Bank reconciliation and timely resolution of outstanding items.
• Perform any other duties as may be assigned from time to time.

Qualifications, Experience And Competencies Required
• A Bachelors degree in Accounting, Finance, Commerce, Statistics, Economics or any related -field. Professional accounting qualification ACCA/CPA is an added advantage.
• A minimum of 2 years’ experience in banking or an equivalent industry. Ability to analyse and evaluate data for acceptability and correctness.
• Analytical mind with strong orientation to ¬financial analysis.
• Ability and experience in communicating with all levels of management regarding management information needs.
• Good interpersonal skills required in liaising with people at different levels within the bank.
• Good planning and organisation skills.
• Dynamic self – starter with a personal ambition to succeed.
• Ability to work under pressure to meet tight deadlines.
• Excellent computer skills particularly in MS Word, MS Excel and MS access, Power Point.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success.
• Must be a person of impeccable integrity.


Application Procedure
The Following Documents Should Accompany The Application
Detailed CV.
Copies of academic documents.

Mode Of Application
Online applications addressed to Chief Human Resources Officer, PostBank Uganda.

Send application to hr@postbank.co.ug with job title as subject.
Closing Date: Monday 24th April, 2023 at 5:00pm.
Only shortlisted candidates will be contacted.