Summary
Date Posted: Friday, November 01, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Equity Bank is one of the region's leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region. Currently the Bank is seeking additional talent to serve its customers in the roles below:
JOB TITLE: Manager Diaspora Banking
JOB REF: OPS/EQBUL 10/2019/1
REPORTS TO: HEAD OF OPERATIONS
Job Purpose:
The job holder is responsible for the Diaspora Banking strategy development and implementation in order to maximize growth of customer numbers and revenue in line with the Bank's Business objectives..

Key Result Areas:
• Develop and implement effective business development and marketing strategies to maximise opportunities in Dispora Banking
• Drive diaspora customer acquisition, loan and deposit growth
• Provide senior level guidance and support to the Diaspora staff and branches .
• Build product awareness across the team members, partners/agents ‘
• Establish and manage effective customer issue escalation processes
• Develop and foster relationships within the diaspora community
• Growth of remittance transactions and volumes as well as FX Income and Commissions.
• Grow the Banks Market Share of Diaspora Remittances
• Ensure compliance with local rules and regulations
• Expand money transfer Agency distribution network

Desired Knowledge, Skills and Abilities:
• Bachelor's degree in at relevant field from a recognized University.
• Minimum of 6 years' experience in a relationship management role with 2 or more years in a supervisory function
• Intimate knowledge} of the overall diaspora banking environment and international remittances business.
• Intermediate proficiency with Microsoft office and banking software applications.
• Excellent relationship management skills and interpersonal skills
• Broad, knowledge of banking operation practices, policies, products and applicable regulations.
• ln-depth knowledge of key operations functions as well as bank policies and procedures
• Ability to operate in a performance driven organization

Job Qualifications: Not Specified

Job Education Requirements: Bachelor's degree

Job Experience Requirements: 6 years

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Job application procedure
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application along with a detailed Curriculum Vitae and copies of the relevant certificates and testimonials, quoting the respective job title or ref no in the subject field to recruirtment@equitybank.co.ug  or post to The Head of Human Resources, Equity Bank {U} Ltd, P.0. Box 10184 Kampala, by Friday, 8th November, 2019 Only short listed candidates will be contacted. Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workpiece.

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