Data, Monitoring and Research Jobs at World Vision Uganda and other companies

JOB DETAILS:
Key Outputs/Responsibilities.
Capacity building of staff and stakeholders
• Develop a capacity building and mentorship program for the national MEAL team aimed at enhancing their capacity and skills to assume increased MEAL and programming responsibilities.
• Build capacity of MEAL, Program Managers and Sector Specialists through on and off job-mentorship, identify learning opportunities for staff, and hold learning forums particularly in area of design, monitoring, reporting and evaluation.
• Spear head roll out of partnership initiatives from WV-EARO and Global center in relation to Design Monitoring and Evaluation, Accountability and Learning
• Guide staff in preparing progress reports in accordance with approved LEAP reporting formats and ensure their timely submission. This includes monthly reports, quarterly progress reports, annual project reports, inception reports,

Quality assurance in MEAL work products
• As part of the Quality assurance team at National level, hold periodic National level reviews to review reports, performance of programs and provide timely feedback to programs.
• Assure quality of data by enforcing data quality through routine data and M&E system quality audits at program level, in grants, WV partners and sub grantees.
• Provide technical support to national office and field program staff and partners on integration of the strategy standard indicators into ongoing or new programs/projects.
• Plan for and implement program planning and review meetings in line with the national strategy detailed implementation plan/National Annual Operating Plan
• Track timely implementation and reporting of programs plans
• Support the regional team in reviewing management reports as well as other MEAL reports to ensure validated MEAL data and M&E compliance with recommended guidelines, formats and standards.
• Compile graded summary reports on quality and develop summary reports key findings and learning
Programme Monitoring and Reporting
• Analyze program data and periodic reports from different technical projects into periodic management reports usable for demonstrating evidence towards progress on National Office Strategy, for Technical Project Managers, senior management, Senior Leadership and other WV partnership offices.
• Support all programs/projects in World Vision Uganda including grants to undertake activity tracking and results-based monitoring of outputs and outcomes using standardized reporting templates/ formats, protocols, guides, dashboards and databases ensuring contribution to the National Office Strategy.
• Collaborate with Regional Specialists, Grants MEAL Specialists, Cluster MEAL Officer’s and division to ensure quality and timely submission of bi-annual and annual reports.
• Ensure timely availability of quality synthesized statistics at National Level for annual Child Well-Being reporting after a thorough/ rigorous validation process of data from technical projects and grants inclusive of emergency responses
• Promote utilization of data/information at program, sector and division level through regional meetings, at management meetings, at conferences, or partnership strengthened
• Develop/adapt and coordinate administration of monitoring tools to track program performance based on the strategy standard indicators and WVI partnership targets
• Compile progress reports for management purposes in line with the detail strategy implementation plan, MEAL framework and Donor Guidelines.
• Provide data to inform the development of concept papers, publication, and program reports in line with the WV Uganda Strategy, MEAL framework; for dissemination, internally to WVU and to external audiences including target communities, government bodies/agencies, Support Offices, Donors, professional communities as necessary.
• Consolidate all annual program reports and prepare the national office progress report on the WV International partnership targets
• Oversee and execute M&E activities included in the Annual Work Plan, with particular focus on results and impacts as well as in lesson learning.
• Undertake regular visits to the field to support implementation of MEAL and to identify where adaptations might be needed.
Accountability
• Support in the execution of guidelines in line with Programme accountability at a national level
• Provide technical support and guidance to all programs/projects in World Vision Uganda in the roll out of Programme accountability frame works and tools
• Provide routine progress reports on accountability across the national office
• Promote utilization of data/information in line with Programme Accountability at AP, sector and division level through regional meetings, at management meetings, at conferences, or partnership strengthened

JOB DETAILS:
Living Earth Uganda (LEU) a company limited by Guarantee that provides services in the areas of Natural resources and environmental management, and Social and community support that include among others livelihoods, skilling and humanitarian responses has been contracted by Total Energies EP Uganda B.V to provide agricultural support services under Tilenga Project RAPs 2-5 in the districts of Buliisa, Hoima and Kikuube.
The Overall Objective of this Project is to support farmers to access and utilize good agronomical practices so as to improve their household income levels.
This project intervention builds on more than 20 years of Living Earth Uganda’s experience and presents an opportunity to engage in a wider set of challenges that will emerge as the country becomes an established Oil producing.
It is therefore against this background that LEU is seeking to recruit dynamic, energetic and result oriented individuals to fill the following positions;

Job Title: Assistant Monitoring and Evaluation Officer
Reporting to: Monitoring and Evaluation Officer
Location: Albertine Region (Hoima, Buliisa and Kikuube Districts)
Contract length: 12 months

Job Purpose: To assist the Monitoring and Evaluation Officer in the execution of M&E activities and overall coordination, support and guidance in stakeholder engagements and grievance management.

Duties and Responsibilities
Monitoring & Evaluation Officer will oversee the implementation of the project monitoring plan and will undertake routine data (quantitative and qualitative) collection and analysis on key project indicators using specifically designed instruments for project monitoring.
Monitoring, Reporting and Evaluation of the Implementation of Inclusive Livelihoods Project Activities by:
• Contributing to the development and utilization of monitoring tools, including pre and post training tests, surveys etc, and ensure that the data tools are properly used.
• Ensuring the timely and effective implementation of M&E tools in the site.
• Collect, record, manage and analyze project related data and results
• Track project activities to ensure timely implementation and alignment with project goals and objectives.
• Develop monitoring plans for projects in accordance with goals, objectives and indicators in project proposals and agreements.
• Assist in the development of logic models, and other monitoring and evaluation related information in the proposal and program development process
• Report results and findings to team members, and all other stakeholders as required.
Providing Support and Capacity Building
• Supporting, designing and developing training plans, training curricula and training materials and making sure they are validated by the Technical Advisor(s) and the Project Manager.
• Train team members on use of monitoring and evaluation tools and ensure proper implementation
Contributing towards the Development of the Project
• Participating in the assessment of gaps and needs in the sector of intervention and exchanging information with the Project Manager.
• Participating in review of strategies and project planning.
• Management and supervision of staff under his/her line management
• Respect of LEU identity, rules and policies
• Any other duties assigned by the senior management

Qualifications and Experience
• Bachelor’s degree in the field of Social Statistics, Population and Demography, Development Studies, Social Sciences, Economics or any other related field of study.
• At least 3 years of practical experience of M&E, data collection, management and analysis in development and/or humanitarian sector with special emphasis on livelihood program Experience in community and stakeholder’s relationship building and management.
• Strong experience in quantitative and qualitative data collection.
• Experience in the implementation of project monitoring plan.
• Experience in monitoring projects is desirable.
Qualities
• Adhere to LEU values and abide by the code of conduct and other policies.
• Demonstrate leadership skills, active listening skills, initiative and personal discipline, etc.
• Great attention to detail and organization skills.
• Strong computer skills especially Excel and databases.
• Strong analytical, written and verbal communication skills with ability to write reports.
• Excellent interpersonal, networking, communication, negotiation and facilitation skills.

JOB DETAILS:
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit competent individual to fill the following Position;

Main Job Functions:
• Provide input into RAFM strategy aligned with the overall MTN strategy
• Engagement with OPCO Controls and Process DA to understand the risk and control framework for MTN RA operations.
• Working with OPCO Controls and Process DA to provide input into new control design required for operational implementation.
• Support of interface with RAFM Group Technical Assurance and local IS departments
• Managing the data quality issue resolution for the local OPCO with data owners.
• Input of operational improvements required to reduce and mitigate risks identified
• Ongoing support of internal improvement roadmap to ensure a cycle of review and improvement exists within the team
• Support for control gap closure, control quality and risk reduction improvement delivery
• Reporting of improvement results and residual risk levels
• Support for the framework development for the supply and performance of services from and to these customer and stakeholders
• Supporting operational relationships with management within these customer and stakeholder communities to ensure performance is regularly reviewed, improved and managed
• Support Fraud Management with investigations where required
• Highlight any findings to Fraud that requires Fraud to investigate
• Awareness of audit supplier expectations in relation to audit plans and approach
• Providing audit support provided to auditors during the performance of the audit
• Support the education of internal customers on the role of RA – through the RA Governance forums – and how they may contribute.

Education:
• Essential – University Undergraduate Degree – B.Comm/B.Acc/LLB/BSC
• Preferable – CISA/CISM qualification.
Experience:
• At least 1 year of experience in a complex, technology-oriented industry
• A good appreciation of telecommunications technology
• At least 1 year of working knowledge with internal control and governance systems and environments is essential
• At least 1 year of data analytics experience
Training:
• Standard desktop systems training – Microsoft Office applications
• Telecommunications technology training would be advantageous
• Audit training advantageous

Competencies/Skills:
• Data Management and Analysis
• Audit and Assurance – Planning
• Knowledge of network principles,
• Working knowledge of Information technology systems
• Problem solving
• Decision making
• Report design and modelling
• Project and change management
• Financial Accounting
• Audit and assurance – control design and planning

MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.

JOB DETAILS:
Job Description
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit competent individual to fill the following Position;

Reports to: Senior Manager – Customer Experience Planning & Enablement

Main Job Functions:
• Responsible for analytics on information to distil customer intelligence
• Design and develop standard CEX surveys and reporting formats
• Analyse CEX survey data, operational diagnostic, competitors and develop insights for CEX’s Management
• Track and report customer advocacy metrics across the organisation
• Provide support in the design, execution, analysis and communication of customer research and feedback
• Conduct CEX change readiness assessments, evaluate results and present findings to the CEX Management.
• Implement proper controls/sign-offs/authorizations for all CEX change requests.
• Analyse and report on CEX Strategy’s implementation, results and actions from closed loop feedback
• Manage and promote CEX’s programs and channels ensuring effective uniform, and timely information dissemination to the frontline Staff.
• Monitor Opco customer touch points to ensure continuous customer loyalty and advocacy.
• Get information and insights from the “voice of the Customer” initiatives through various segmented customer engagement programs i.e. Customer Focus Group Sessions, Customer Forums, Social media, etc.
• Manage the execution of the Customer Experience Blueprint in the management and implementation of new systems and procedures.
• Develop Customer insights report specifications through various Dashboards to assist CEX Management’s business decisions
• Manage relationships with key customer impacting business units for service efficiency.

Education:
• Bachelor’s degree preferably in mathematics, Economics, Information Technology, Statistics, Business computing or Commerce

Experience:
• 2 to 4 years work experience in a customer facing operations environment
• Experience with Reporting, Data Generation, Management and Analysis
• Adept at queries, report writing and presenting findings
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Highly proficient in all MS Office applications i.e. Word, Excel & PowerPoint
• Database Management Experience (SQL, MySQL, Oracle, etc) with proficiency in scripting using T-SQL, R, SAS, etc
• Telecommunication and project management experience is an added advantage
Training:
• Data Management
• Business Planning and Analysis
• Project Management Reporting
• Quality Management
• Customer life time value
• Service Segmentation
• Loyalty & Churn Management

Competencies/Skills;
• Analytical Thinking
• Attention to Detail
• Computer & Information Technology Appreciation
• Data Management and Reporting
• Customer Focus and priority driven
• Stakeholder Relationship Management
• Insight Management
• Product knowledge
• Effective Communication skills,
• High level of energy and creativity; willingness to go the extra mile
• Highly driven and motivated with strong personal presence, integrity and resilience
• Results orientated
• Ability to work independently and as part of a team.
MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.