Summary
Date Posted: Tuesday, November 21 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job purpose
To provide administrative support to the Sales team by administering the sales information system while supporting the smooth running of the sales department.

Key responsibilities
• Support the sales team in preparation of proposals, tenders and quotations.
• Efficiently manage contracts system to receive, track and follow up on sign off all contracts within agreed Service Level Agreements.
• Capture and accurately consolidate all customer orders for onward stock planning and OTD (order to delivery) management.
• Proactively liaise with logistics to track and ensure deliveries per agreed customer commitments.
• Ensure all units for delivery are physically inspected (Genchi) and confirmed as ready for delivery before handing over to the salesperson.
• Oversee demo/test drive vehicles, coordinate their scheduling, consolidate customer feedback, and generate weekly demo utilization reports.
• Support the Equipment Sales team and the sales planning team with accurate, real-time information/reports on the individual status of the entire order bank as well as monthly delivery forecasts.
• Champion and oversee data integrity of sales team customer records in the ERP/CRM system.
• Put in place an efficient tracking/reporting system for all advertised tenders as well as Sales’ responses to the same.
• Support in consolidating and coordinating team schedules to ensure proper department resource planning.
• Lead coordinator of all kaizen initiatives/projects aimed at improving sales department process efficiencies.

Education
• Bachelor's Degree in a Business Management, Sales and Marketing or a business-related discipline.

Experience
• At least 2 years demonstratable experience coordinating multiple projects in a dynamic fast paced environment.
• Experience in the preparation and winning of competitive bids/tenders will be an added advantage.

Key competencies and skills
• Good organizational and time management skills with the flexibility to prioritize as necessary.
• Ability to listen, build rapport with customers and qualify their requirements.
• Excellent written and verbal communication skills
• Tech savvy with proficient IT skills and a working knowledge of CRM systems as well as Microsoft Office programs.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

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