Summary
Date Posted: Thursday, February 13 2025, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE
Business Development Manager will report to the Head of Business Development & Marketing or designate and shall be a product champion in supporting the pre-sales for the assigned portfolio and also responsible for building positive relationships with clients on those products while ensuring that customers and key stakeholders are kept Up-to -date with product development to achieve commercial value and company goals.

ROLES AND RESPONSIBILITIES
Product champion and Product Sales Support
• Product Strategy and Plan. Champion annual plans on our solutions, articulating the needs / pain points from our clients, how they evolve and how our Product respond to these needs and how we differentiate from competitors.
• Champion and support the sales process for company product lines assigned to the existing and potential client.
• Making effective sales representations to prospective clients and follow up on potential opportunities.
• Successful promote the company's interests, increase market share and grow product sales by identifying new markets.
• Product Marketing and Communication. Together with the Management team and marketing teams, develop the product narrative, as well as communication plan and contribute to its execution.
• Protection, growth and development of the already existent client base. Retain existing customers and grow the customers on current product line annually.
• Ensuring that inquiries and proposals materialize and requests are responded to appropriately and in a timely manner.
• Proactively pursue new business and sales opportunities
• Prioritize product new features based on customer needs, business potential, and technical platform scalability.
• Regularly perform pricing and competitive analysis by customer channel and recommend strategies to improve market position, improve quality or reduce costs.
• To manage the business development team in Fintech Uganda
• To be the lead in all pre-sales engagements in Uganda i.e. demos, sizing, solutioning etc.
• To take full responsibility of the business and technical support of all the products within the assigned portfolio. –Selling is entire cycle including technical tasks hence cannot divorce BDM from technical At the moment the BDM gives direction to technical team on how to run. Right now no oversight over technical team even for recruitment BDM is not in picture. Customers are now complaining and BDM has no say in light of new structure hence it becomes 2 silos. Technical consultant is therefore not accountable to anybody since Technical Manager has no visibility from functionality perspective
• To be the principal assistant to the country manager
• Technical delivery we are missing targets and clients are complaining, so we will lose customers
• Put people in areas where they are passionate about and leave them to be creative and you just need minimal supervision
• Tracking hours is whipping people so they have to align like forcing them to do non-passionate things

Gather Market and Customer insights & customer intimacy
• Support strategic initiatives of developing customer intimacy to maintain and grow the business
• Monitoring and evaluating competitor activity, provision of market information and intelligence.
• Provides technical-commercial insights to Product Managers, Software development.
• Conduct market surveys, identification and pursuance of market opportunities locally and regionally to improve access.
• Deliver product expertise, quotations, negotiation support and if needed hands on support with demo’s to clients on product portfolio assigned.
• Organization of interactive programs to disseminate market information.
• Making accurate and rapid cost calculations and providing clients with quotation
• Work with internal departments such as the Marketing or Product development teams to engage audiences and clients more deeply
• Possess deep knowledge of business product offering and value proposition
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Be a brand ambassador and reflect company values at all times on our products.

KEY PERFORMANCE INDICATORS
• KPIs will issued annually and will be signed every year
• KPIs will be reviewed on a quarterly basis

PROFESSIONAL QUALITIES
Teamwork
• Collaborate with relevant teams such as Software development and Operations
• Communicate effectively Market expectations on product portfolio.
• Provide feedback to relevant teams as required
• Abilities to collaborate effectively with top management and functional heads

REQUIRED QUALIFICATIONS
• Degree in Computer science, Information Technology and related fields.
• Team management and sales experience
• Strong business acumen and experience in b2b sales presentation
• Strong Customer / Service orientation and technical know-how.
• Experience in understanding Service level agreement
• At least 8 years’ experience in the IT field with technical sales competencies.
• Interpersonal skills (power of persuasion, conviction and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders)

This job description is meant to be only a representative summary of the duties and responsibilities performed by the jobholder. The jobholder may be requested to perform job-related tasks other than those stated in this job description. The jobholder is expected to perform in a manner consistent with the values and philosophy of Fintech Group.


Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

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