Vacancy title:
Collections Officer

Jobs at:
NC Bank

Deadline of this Job:
12th June 2017

Duty Station:
Kampala, Uganda

Job details:
Reports to: Head of Credit

About NC Bank:
NC Bank Uganda Limited was incorporated in Uganda on 8th August 2011 and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February 2012. The Bank is authorized to carry out financial services business as defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started operations on 1st June 2012 and its authorized place of business is plot 4/6 Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited in Kenya.

Job Summary: The Collections Officer will primarily ensure proper management of account receivables by minimizing credit losses and maximizing recoveries. The jobholder will also ensure effective debt collection actions are taken against delinquent accounts in accordance with the statutory and internal policies.

Key Duties and Responsibilities:
• Ensure that the set targets are met in minimising credit losses and maximising recoveries.
• Send timely feedback concerning changes in customer payment behaviour to Management and the Business teams so that appropriate changes can be made to policies, procedures and business strategy.
• Manage net credit losses within budget i.e. maintain provisions and suspended interest within budget.
• Attend to regular queries from the business and customers on a day to day basis.
• Work closely with external service providers on recoveries and ensure all documentation is well executed.
• Ensures conformity with the overall organization’s risk management policies and standards.
• The jobholder will ensure compliance with the regulatory requirements and the bank’s internal policies and procedures on asset classification, recoveries and debt collection.

Qualifications, Skills and Experience:
• The applicant for the NC Bank Collections Officer job placement should preferably hold a Bachelor’s Degree in Business related field.
• Possession of an MBA will be an added advantage.
• Qualifications in Credit Management.
• At least three years of related working experience in active debt collection/recovery gained in a financial services industry.
• Legislation: Must be familiar with legislation and statutory requirements regarding loan monitoring, recovery and debt collection.
• Technology Skills: Computer literate with proficiency in MS office and graphic applications, data analysis and presentation.
• Financial Analysis Knowledge: Ability to comprehend and analyze financial statements.
• Knowledge of Business Environment: Must understand local and global dynamics of the business environments facing customers and other stakeholders in the loan/debt recovery process.

Personal Competences:
• Performance Oriented
• Personal Ethics
• Decisive and Independent
• Good interpersonal skills
• Negotiation Skills
• Communication Skills
• Proactive Initiator
• Attention to Detail
• Human Resources Management Skills

Job application procedure
All suitably qualified and interested candidates should send their applications together with fully updated CVs indicating three professional references, copies of academic transcripts and testimonials via E-mail to: HR@NC-bank.com

NB: Only short listed candidates shall be contacted.