Associate Client Relations job at Q-Sourcing Limited
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Vacancy title:
Associate Client Relations

[ Type: FULL TIME , Industry: Consulting , Category: Management ]

Jobs at:

Q-Sourcing Limited

Deadline of this Job:
14 June 2023  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Friday, June 09, 2023 , Base Salary: Not Disclosed

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JOB DETAILS:
JOB PURPOSE
The position holder will be required to identify the Bank’s key/core customers in each region by sector and draw up Account Management Plans for the purpose of maximizing cross selling of the Bank’s products and services.

DUTIES AND RESPONSIBILITIES

• Preliminary review of client’s requests/proposals to ensure they meet the Bank’s eligibility criteria, culture and industry trends;
• Assist with review, analysis and sensitivities of supporting Financial Statements, projections, Financial Models (English & French);
• Assist with collecting information and development of Basic Information Reports, sector/ industry update;
• Assist with the development of indicative term sheets, Pre-Assessment Memos, Credit Application Memos under the supervision of East Africa Client Managers, Credit Assessment Manager and Product Specialists Teams;
• Assist with development of terms of reference, RfPs for relevant technical, commercial, insurance and environmental due diligence for requested facility under the supervision of East Africa Client Managers and Product teams;
• Assist to build strong relationships with Regional Banks, Regional Corporates operating in Trade Finance, Intra-African Trade, Regional Development Finance Institutions, Investment Houses, Cashew, Coffee & Cocoa councils, Commodity Traders, Banking Associations, Central Banks and Regulators within the East Africa;
• Assisting the East Africa Client Managers in creating Marketing and Account plans to address clients’ business needs and increase business development.
• Support the Client Managers in client meetings, conferences, seminars and developing presentations in conformity with the high standards for which the Bank has become known;
• Ensuring a strong knowledge of the Bank’s products, Economic Drivers in the Region, regulatory environment;
• Monitoring the performance of portfolio credits through review of triggers, discussing and taking appropriate actions on all identified deviations on assigned credit portfolio

Administrative Responsibilities:

• Manage onboarding, KYC initiation/renewal and the account opening processes with the relevant Client Managers.
• Work with the Client Relationship Managers in managing the Bank’s CRM platform (Salesforce) as the “Salesforce Champion” to ensure transactions are at the right stages;
• Generate necessary reports on Salesforce for all internal stakeholders to provide them with regular update about their pipeline, disbursements, performance and required action;
• Prepare meeting minutes, Call Reports, Briefing Notes, Terms of Reference and Back to Office Reports;
• Assist in organizing Roadshows, Workshops, Conferences, Seminars and Trainings;
• Assist with producing relevant reports and support for Business Committee Meetings, Branch Meetings;
• Work with other team members across the Bank to ensure timely processing of transactions;
• Performing any other duties as may be assigned by Line Manager and Senior Management.
• Work with the relevant team to update yearly Marketing Plan, Branch Activities reports to the Board of Directors
• Assist to prepare, submit and analyse monthly Risk & Control Self-Assessment (RCSA), Key Risk Indicators (KRI) and Key Performance Indicators

Qualifications & Experience
Mandatory Requirements:

• Bachelor’s Degree and Post graduate Degree in Business, Banking, Accounting, Finance or other relevant field from a recognized University;
• Sound experience of at least 3 years with a leading financial services organization and familiarity with the major trade finance products to be offered to clients especially syndication, co-financing, club deals, correspondent banking products including letters of credit, factoring, forfaiting, structured trade finance, carbon financing, corporate finance risk participations, project-related financing and considerable knowledge of how this work;

Added Advantage

• Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa;
• Ability to interact with senior officials of banks, corporates and governments and to represent the Bank in important professional fora where oral presentation of papers will be necessary to high level technical and professional audiences;
• Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage (French, Arabic and Portuguese);
• Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals; and
• Ability to demonstrate proof of passion and commitment to the socio-economic empowerment of African countries and the ability to support the achievement of Afreximbank’s mandate.


Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

All candidates who meet the criteria outlined as above should submit their applications, under the job vacancy “QSSU-AFR-ACR-ASSOCIATE CLIENT RELATIONS”


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Job Info
Job Category: Management jobs in Uganda
Job Type: Full-time
Deadline of this Job: 14 June 2023
Duty Station: Kampala
Posted: 09-06-2023
No of Jobs: 1
Start Publishing: 09-06-2023
Stop Publishing (Put date of 2030): 09-06-2067
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