Jobs at:
Exim Bank

Vacancy title:
Branch Manager

Deadline of this Job:
Saturday 29th October 2016

Duty Station:
Kampala, Uganda

Job details:
Position; Branch Manager
Report to; Head of Operations

Job summary
The position holder is expected to manage, direct, control and supervise the operations activities of the assigned branch to ensure that the service and experience rendered to customers is prompt and efficient without compromising controls. The job holder is expected to champion branch profitability and growth process, taking into account the bank’s policies, procedures and future plans.

Responsibilities

• Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
  
• Have a good understanding of branch control ‘procedures with specific focus on financial security
  
• Establish relationships with key clients or business ' influencers in the local area, including client visits and l calls
  
• To be responsible for the overall Control and Compliance for the branch
  
• Drive branch performance against key performance indicators as communicated and agreed with Head of l Operations
  
• Ensure branch service excellence through continuous monitoring of service and resolution to customers complaints
  Acquire new customers, retain and grow relationships with existing customers.
  
• Participate in community affairs to increase the bank's visibility and enhance new and existing Business opportunities

Academic requirements:

• Bachelor’s degree in business related field such as Commerce, Finance, Economics or Business Administration
• At least 5 years’ experience within Back Office Branch operations, or in a centralized processing unit of which 2 years should be in as Assistant Manager.
  
• An associate in banking is an added advantage.
  
• Additional experience in Risk, Core Banking Systems is also desirable.

Job application procedure
Interested candidates should send their CVs to hr@eximbank-ug.com not later than Saturday 29th October 2016 quoting the role they are applying for in the subject of their emails. Only shortlisted candidates will be contacted.