Summary
Date Posted: Tuesday, June 20 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Role & Responsibilities:
1. Design, Plan and monitor the implementation and/or extension of various ANECCA-Uganda WAN/LAN hardware and software as per ANECCA-Uganda ICT Strategy and policy guidelines
2. Develop, review and validate ICT policies pertaining to hardware and network, Information security in line with ANECCA-Uganda strategic objectives
3. Monitor the implementation of warranty and non-warranty repairs, and preventive maintenance (PM) of all ANECCA-Uganda IT Hardware and certify that services are delivered in line with the best IT practices and ANECCA Policy guidelines.
4. Develop guidelines on network usage, administration and security mechanisms in order to certify that network performance and level of availability that conforms to ANECCA set standards and IT policy guidelines.
5. Prepare annual budgets for IT in line with ANECCA Uganda’s financial guidelines.
6. Design backup strategies, and Disaster recovery plans that aid business continuity in line with ANECCA Uganda’s Program Objectives and IT policy guidelines.
7. Administer On-premises Active Directory and Azure AD in a hybrid cloud environment in line with IT best practices and ANECCA policy guidelines.
8. Monitor the maintenance of inventory of all ICT equipment through proper documentation of problem logs and audit trails in line with ANECCA Uganda’s standards and IT policy guidelines.
9. Maintain, and update the ANECCA-Uganda Web site in line with the ANECCA Uganda program objectives.
10. Maintain an up-to-date fixed asset register for the LPHS-K project in line with the donor and organization asset management guidelines
11. Maintain efficient and effective acceleration of different ICT software and systems not excluding DHIS2, Uganda EMR, Rx-Solution in line with the expected operational procedures.
12. Respond to queries to the IT help desk in line with ANECCA Uganda program objectives.

Education Qualifications& Trainings
• Bachelor’s Degree in Computer Science, Information Technology, Mathematics or related field.
• Professional Certifications in the areas of Information Technology and Computing: CCNA, MCSA, CompTIA Network+, CompTIA A+, ITIL is an added advantage.

Experience & other skills
• Six (6) or more years of professional experience in designing and implementing IT projects with a reputable non-Governmental organization: administering, build and maintenance of windows Server 2019 OS, Windows 10/11, Mac OS, Linux, TCP/IP LANS with technology users.
• Demonstrated experience with Azure cloud services including Microsoft 365, Exchange Online, SharePoint customization, Mobile device management (Intune), Power Automate, etc.
• Experience with applying Hyper-V virtualization technology, IT Help Desk support, Solid understanding of the business of IT service delivery, Microsoft Office Suite.
• Familiar with web content management systems, particularly WordPress and Relational Database management systems, including MS SQL server and PostgreSQL.
• Knowledge of information security practices and international standards.
• Proven ability to manage multiple projects simultaneously while paying strict attention to detail.
• Advanced problem-solving skills and the ability to correctly determine proper course of action needed for safe and efficient resolution to any technology issue
• Demonstrated ability to perform assigned work independently, prioritize user requests and escalate appropriately maintain confidentiality for all project and staff proprietary matters
• Excellent written and verbal communication skills to a variety of audiences (management, peers, users), interpersonal skills. Ability to work in a collaborative environment
• Relevant experience with USAID-funded programs and knowledge of USAID rules, and regulations strongly desired


Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure
If you believe you have the above credentials, send your applications, Curriculum Vitae & academic credentials to applications@anecca.org Cc: aneccaapplications@gmail.com before close of business Friday 23rd June 2023.

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