Summary
Date Posted: Monday, September 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
ICT Support Officer
Salary Scale: NBRB 6-1
Reports to: ICT Officer

Duties and Responsibilities
• Providing first level resolutions of user concerns and queries
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Maintain and troubleshoot all network and computer related issues
• Monitoring and maintaining the system performance and utilization.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• managing stocks of equipment, consumables and other supplies.
• Setting up accounts for new users
• Repairing and replacing equipment as necessary.
• Testing new technolow and system changes.
• Training staff and system users.

Person Specifications
Qualifications
• Honors Bachelor's degree in Computer Science, Information Systems, Information Technolow or Telecommunications Engineering, Software engineering from a recognized University.
• Professional recognized certifications in the above fields is an added advantage
• Ability to prioritize and manage multiple tasks simultaneously

Desired
Experience
• At least Two (2) years' experience in providing information communications technology (ICT) and Administrative support in a reputable organization

Competencies
Technical
• Advanced computer skills (hardware and software)
• Knowledge of Windows operating systems and Microsoft Office
• Software Development Skills
• System and Creative thinking
• Analytical skills
• Troubleshooting

Behavioural
• Communication skills
• Effective time management skills
• Team player
• Listening skills
• Customer care skills
• Interpersonal skills

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Please visit www.nbrb.go.ug/careers/  for detailed advert with Job specifications.

All applications should be addressed to the Executive Secretary, National Building Review Board P.O. Box 7349, KAMPALA UGANDA and submitted online in a single PDF document to recruitment@nbrb.go.ug  not later than Friday 23rd September 2022.
Note:
i. Applications should be accompanied by latest detailed CV, Copies of certified academic Certificates and transcripts, copy of the National ID, copy of a valid practicing License (where necessary),

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